Data Controller

The controller of your personal data is Skysweeper, with registered office at Camiño Casárez, 2, Entre suelo 6º. You can contact us at info@skysweeper.com or by phone at +34 941 67 9533 for any privacy-related inquiries.

Data We Collect

We collect information you provide directly, such as when you contact us through our website, request a quote, or enter into a service contract.

• Identification and contact data (name, surname, email, phone, address).
• Information related to your service request (type of public space, location, specific needs).
• Communication data (emails, messages, inquiry history).

Automatically Collected Data

When visiting our website, we may collect certain technical information through cookies and similar technologies, such as your IP address, browser type, pages visited, and time spent.

Purposes of Processing

We use your personal data for the following legitimate purposes:

• To manage and respond to your inquiries, information requests, or quotes.
• To provide and invoice the contracted urban cleaning and maintenance services.
• To send administrative communications necessary for contract execution.
• To comply with our legal and regulatory obligations.
• To improve our services, website, and customer experience (based on our legitimate interest).

We do not use your data for promotional marketing without your express consent.

Cookies and Tracking Technologies

Our website uses technical cookies necessary for its basic operation. We may also use analytical cookies to understand how the site is used and improve its performance. You can manage your cookie preferences through your browser settings.

Legal Basis and Retention

The legal basis for processing your data is the performance of a contract, compliance with a legal obligation, or our legitimate interest. We will retain your data for as long as necessary for the described purposes, to comply with legal obligations, or during applicable statute of limitation periods.

Data Sharing

We do not sell or rent your personal data. We may share your information with:

• Service providers who assist us in our activity (e.g., management platforms, hosting services), who act as data processors under contract.
• Public authorities when required by law.

We do not make international transfers of data outside the European Economic Area (EEA).

Your Rights

You have the following rights regarding your personal data:

• Access: To know what data we have about you.
• Rectification: To correct inaccurate or incomplete data.
• Erasure ("Right to be Forgotten"): To request the deletion of your data.
• Restriction of processing: To restrict the use of your data under certain circumstances.
• Portability: To receive your data in a structured format.
• Objection: To object to processing based on legitimate interest.
• Withdraw consent: When processing is based on your consent.

To exercise these rights, contact us at info@skysweeper.com. You also have the right to lodge a complaint with the competent supervisory authority (Spanish Data Protection Agency).

Security and Updates

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This policy may be updated occasionally. The current version will always be available on our website.

Privacy Contact

For any questions related to this policy or the processing of your data, our designated contact is: Skysweeper - Privacy Department, Camiño Casárez, 2, Entre suelo 6º. Email: info@skysweeper.com.

Last updated: May 2024.